How do I make an appointment? You can email us or call us at 519-302-2300 to speak to a receptionist. The receptionist will ask you general information questions regarding the support you are looking for. This will help them pair you with a counsellor/therapist who is trained to work with the issues you would like support with. They will then book you with an appointment that works for you. You can also request a free 15 minute face-to-face consult with your counsellor/therapist first. What can I expect during my first visit? Reaching out for help is not always easy and we want to make the process as simple as possible. When you arrive, our receptionist will greet you and have you fill out a form with basic information and sign a confidentiality agreement. You will then pay. Your therapist will bring you into their office and you will get to know each other. The therapist will go over the confidentiality and privacy agreement. You can ask your therapist any questions you have. You will create a goal(s) to work on. At the end, your therapist will bring you to reception to book another appointment. How much will it cost? Our fees range from $100-140, per session depending on which service you need. Each client is given a customized treatment plan so the total cost depends on each individuals needs. If you have extended health care benefits, reach out to your provider to find out how much they cover and what type of professionals they cover. Unfortunately, our services are not covered by OHIP. Can anyone call and ask if I am attending therapy? No, unless you have provided written permission, we cannot confirm or deny that you are a client at Brant Mental Health Solutions. Your privacy is importance to us. What happens if my therapist is not a good fit? Although we try to fit you with a therapist who is best suited to work with the issues you are seeking therapy for, sometimes there are reasons you and your therapist do not connect. If this happens, you can call us and we will see which therapist may be a better fit. What forms of payments do you take? Fees are paid before each session at the reception desk. We accept cash, debit, Mastercard and Visa. WHAT IF I HAVE TO CANCEL AN APPOINTMENT? If you need to cancel an appointment, please call 519-302-2300 to speak with a receptionist. The receptionist can also reschedule a new appointment for you at that time. To avoid paying a session fee for a cancelled appointment, please provide 24 hours prior notice.

Chronic pain is a challenge that more and more people are facing every day.  From headaches and migraines to back and joint pain, experiences of chronic pain can seriously disrupt your quality of life. Adding psychotherapy treatment to the more traditional approaches to pain may provide you with a powerful tool for addressing chronic pain. How does that work? The more technology advances, the more we are able to study the brain, and we are starting to understand how the brain functions in relation to pain.  The latest research shows that pain originates in the brain.  But, it’s not a mater of pain being “all in your head”.  All pain is real, and each experience of pain is personal and unique.  The brain is simply responding to danger signals that it is picking up from all around you. Providing Protection The mind has an incredible capacity to protect us from what it considers to be dangerous situations or emotional reactions that may generate a fear response.  In certain situations, the brain may generate pain as a distraction to keep us safe from experiences that the mind determines to be too painful to bear.  Consider a child who has a fallen in the playground.  There is moment where the child is not sure whether to cry or not, and their reaction is dependant upon on the reaction of caregivers around them.  If there appears to be no danger, then there is no need for a pain response. What can I do to help my mind release pain? Strong emotions such as anger, grief and guilt may be one of the causes of ongoing, chronic pain.  Learning to identify and experience strong emotions without suppressing them, may result in a reduction of pain.  A simple practice is to try paying extra attention to what is happening in your life.  Consider what your worries and stressors are, and reflect on how you feel about them.  If the feelings are overwhelming or you feel stuck, then seek the help of a qualified psychotherapist who can assist you in this process.